Damaged Products

If you find yourself having to return a damaged or incorrect product, please contact us right away to see how we can remedy the situation ASAP.

When a product return is required, fill out the following form to generate a Returning Goods Authorization number (RGA). Please note, you will receive your RGA number via email from customerservice@knowyourbodybest.com.

Once you have your RGA number,

  • Please write the number clearly on the outside of the package
  • Please include a copy of the invoice with the returned product

We reserve the right to request digital damage photos and or receive and inspect the parcel before a replacement will be sent immediately. Please use the file upload field to send a photo of your damaged parcel for immediate reshipment consideration.