If you find yourself having to return a damaged or incorrect product, please call 1 800 881 1681 or email [email protected] right away to see how we can remedy the situation ASAP.

When a product return is required, please fill out the following RGA form to generate a Returning Goods Authorization number.

Please note, you will receive your Return Goods Authorization Form number via email from [email protected].

Once you have your RGA number,

  • Please write the RGA number clearly on the outside of the package
  • Please include a copy of the invoice with the returned product

Photos of your damaged product and in the original packaging will speed up this process. Please use the file upload field to send a photo of your damaged parcel for immediate reshipment consideration.

  • Max. file size: 50 MB.